Shipping policy

Shipping Policy

Last updated: 7 August 2026

At Techcrazy, we aim to provide a simple and reliable shopping experience. Please read the following information about our shipping process.

Order Processing

Orders are usually processed within 1–3 business days after payment is successfully received.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

  • New Zealand: Approximately 5-10 business days
  • Australia: Approximately 5-10 business days
  • Other countries: Approximately 7-10 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer due to customs, public holidays, weather, courier delays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the products ordered, and the available shipping method.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout.

Please allow a few business days for tracking information to become active after your order has been shipped.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at

support@techcrazy.pro

with your order number.

We will do our best to assist you and investigate the delivery with the shipping provider.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the order has already been shipped, Techcrazy may not be able to change the delivery address or guarantee a replacement or refund.

Customs and Import Charges

For international orders, your country may charge customs duties, taxes, or other import fees. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: support@techcrazy.pro

Thank you for shopping with Techcrazy.